Company is not a law firm, the employees of Company are not acting as your attorney, and Company is not a substitute for the advice of an attorney. Company does not provide legal advice and will only provide self-help services or / and filling out form at your behalf and at your specific direction. Company does not perform the legal services that an attorney performs and will not provide any explanation, interpretation, or other assistance regarding immigration. ImmigrationService.com offers a user friendly platform to complete necessary forms with your Permission / Consent and have them reviewed by immigration lawyers only if you retain the independent lawyer that we work with . Few of the individuals who own or manage this business are not attorneys. This suggests that certain products or safeguards, such as the attorney-client privilege, could not be the same as those you could get from a law firm. Please contact our customer care center at hello@immigrationservice.com. All users must sign an agreement that they understand that Immigration Service is not acting as an attorney, nor are they representing the user in any legal matter. This is a legal agreement ("Agreement") between you and Company for use of immigrationservice.com, an Internet-based service made available by Company.

The Customer Center at immigrationservice.com has been designed to provide a quick and efficient method for resolving most concerns. In the unlikely event that your concern cannot be resolved by the Customer Center, you agree to resolve those disputes through binding arbitration as set forth below.

​

Your Account at immigrationservice.com. You will need to register for an account and choose a username and password in order to access and utilize various features of the Site and Services. When you establish an Account, you promise to provide only true information about yourself and to keep it current. You pledge not to pose as someone else. Your username and password are your responsibility to keep secure and confidential, and you agree to prevent anyone else from using them.

​

You consent to immediately alert immigrationservice.com of any illegal use of your account. By creating an account, you consent to receiving offers, newsletters, account alerts, and updates through email from immigrationservice.com and its affiliates. You can choose not to receive these electronic communications at any time by selecting the appropriate link in the communication.

​

We may provide a special email address to your account if you pay for a service from us and submit an application so that immigrationservice.com can get the receipt number for your application straight from USCIS. You agree that immigrationservice.com may periodically check the progress of your application using the receipt number you provided in order to give you pertinent general information about the processes involved in the application process. If at any point you do not want ImmigrationService.com to keep your receipt number or to check the status of your application, please let us know by sending an email to hello@ImmigrationService.com.

​

You have our permission to use our website and services as long as you only do so in accordance with this agreement. This authorization cannot be given to another person. The data or material we offer to you cannot be sold or given to third parties.

​

Immigrationservice.com offers a lot of information without charge, but it also charges for some of its services ("Service Fees"). On the Site, all Service Fees shall be disclosed. The submission and processing of various government paperwork is subject to fees from USCIS and other organizations ("Government Fees"). Government Fees must be paid at the time of filing to the appropriate government agency and are distinct from our Service Fees.

​

You must use a credit card or another accepted form of payment to pay for our services. In order to process payments, we need accurate information about your payment method. We are not required to offer you services if we are unable to complete your payment.

​

Refunds/Credits. For more regarding our refund policy, please see our 30-Day 100% Satisfaction Guarantee. Requests for credits or refunds must be made within 30 days of the original purchase. You are not entitled for a refund if your application has been reviewed by an independent attorney and is ready for printing. Other than a refund due to immigrationservice.com's billing error, immigrationservice.com shall have the sole discretion and good faith to decide whether to provide a refund or credit more than 30 days after your purchase of services. We reserve the right to decline a request for a refund or credit.

​

By emailing our Customer Care Center at hello@immigrationservice.com.com, we feel that customer issues can be rapidly addressed. We each undertake to address such disagreements through binding arbitration or in small claims court, rather than in a court of general jurisdiction, if immigrationservice.com is unable to resolve your complaint to your satisfaction (or if we are unable to resolve a dispute with you following informal attempts). A court case is more official than arbitration. Arbitration minimizes discovery and is subject to very little judicial review since it substitutes an impartial arbitrator for a judge or jury. Class arbitrations and class lawsuits are not permissible; any arbitration under this Agreement must be conducted on an individual basis.

​